What is eCommerce integration, and how exactly can it help your business? Thanks to technological advancements, there are more ways to do business than ever. With more businesses turning to selling products and services online, there was a need for the integration of business processes. Find out what eCommerce integration is all about and how it helps businesses in this blog
What is eCommerce Integration?
eCommerce integration (software integration) entails the seamless connection between your online store and various backend systems, such as ERP and CRM platforms. This integration solution is more than just a data transfer mechanism; it is a comprehensive strategy for synchronizing all aspects of your eCommerce business, from inventory management to customer relationship management.
With the rapid evolution of eCommerce platforms, the integration of systems like Sage eCommerce integration has become not just beneficial but essential for efficient business operations. By integrating ERP systems, you create a unified platform for managing diverse business functions such as inventory, customer data, and payment gateways, ensuring a cohesive customer experience.
The onset of the pandemic highlighted the urgency for robust eCommerce integrations. As businesses scrambled to adapt, the need for a streamlined eCommerce integration platform became clear. This necessity extends beyond the pandemic, as integrating eCommerce software with systems like CRM and inventory management systems continues to be a fundamental aspect of maintaining a competitive edge.
Intelligent process automation for eCommerce allows businesses to save a lot of time. Instead of manual invoice processing, for example, you will only have to enter your data into one system to transfer it to each customer account. Your business can also keep track of customers and transactions without having to go through multiple channels.
This guide to eCommerce integration underscores how adopting the best eCommerce integration solutions, like API and system integration, can help modernize your eCommerce platform. Whether you’re running a small ecommerce site or a large ecommerce enterprise, these integrations are not just about technology; they’re about reshaping how your business operates in the digital world. Integrating your ecommerce systems is a strategic move towards future-proofing your business, making ecommerce integration an essential component for success.
What are the Benefits of eCommerce Integration?
The intelligent automation of eCommerce integration has the following benefits for businesses:
- Complete process automation, eliminating the use of manual entry and duplicate entry, which reduces the risk of human error
- A faster exchange of data means an improved business workflow
- An updated business process automation system that helps with the syncing of inventory across all eCommerce sales channels, improving system integration and inventory management.
- Businesses can add as many sales channels as needed, which leads to a better digital process for your eCommerce store.
- Automated invoice processing and tracking to handle an increase in sales as businesses grow or expand
- Source data automation to help businesses make real-time updates
- Automate customer notifications throughout the customer’s buying journey
- Intelligent document processing and a digital process automation system that reduce the need for redundant and time-consuming work, freeing up staff’s time for other business processes
What are the Barriers to eCommerce Integration?
As with all new processes, eCommerce integration comes with its challenges. Here are some barriers companies may face:
- Integration across multiple shopping platforms can sometimes be expensive, depending on what platform you choose to use. Considering it is a long-term investment, you need to calculate whether it will outweigh the costs
- It can take about a month to complete one integration. Your business will have to set each one up and test each integration. Hiring a professional team like the consultants at Terracor Business Solutions is a way to solve this issue
- Integrations can be challenging when updates occur on multiple platforms. Again, a professional can make life much easier for your business
- There is a risk of retrieving incorrect data, although this is not typically a frequent issue. Implementing robust data integration strategies can mitigate this risk.
- High-level skill in eCommerce integration is a business need, requiring a team of developers with extensive software and technical knowledge.
The solution to the barriers? You should consider hiring a professional provider such as Terracor Business Solutions to help you easily integrate your eCommerce platforms. We have expert eCommerce solutions such as Terracor Marketplaces, which help you to maintain, update, and sell your products on all the major marketplaces. Integrating with Terracor Marketplaces will help you increase visibility and sales and reach new markets.
Find out more important questions such as “what is eCommerce integration” by viewing our blog, or contact our team to get started today!
