The customer portal is designed to offer solutions for you and your customers. Creating a convenient platform where customers can communicate with you, gather information and complete actions quickly and securely. Some of the main features of the zeckoShop customer portal are:
It is customized to your branding. You can display your company logo, branding colours, company information, etc.
Allow customers to view open orders. See the complete list of open orders and their details and view real-time changes such as status updates.
Send automatic mailers. Automatic emails can be sent to customers when orders are processed or shipped.
View and print invoices. Customers can view complete purchase history, print invoices and reorder from past purchases.
Make payments on account. Customers can view their balance and limit and pay outstanding amounts online via integrated payment processing.
Build & reuse order templates. Customers can create unlimited templates for regular and common orders. Dynamic templates can build out templates automatically for your customers instead of generating their own, including a rolling window of their item purchase history. Add items from a template and efficiently checkout with minimum user interaction.
Order via our secure checkout. Clients can review order details before completion. The platform includes the auto-population of billing and shipping address information, PO numbers & order comments.
Order confirmation. Emails sent to customer, order desk and associated sales rep.
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The customer portal can hold many benefits for your B2B processes, including self-service commerce for B2B to simplify the order process and review existing orders while giving you complete control of how the process is executed.