Dealer & Distributor Experience
Give Dealers and Distributors a Better Way to Do Business With You
Terracor turns the product, pricing, inventory and ordering information connected to Spire into a focused experience designed around the needs of your dealers and distribution partners.
Channel partners can find the right products, see the information that applies to them, place orders and access the resources they need without relying on calls, emails or generic consumer workflows.
Designed around your channel
Make It Easier for Partners to Represent and Buy From Your Business
Dealers and distributors need accurate information, but they do not necessarily need the same products, pricing, inventory or resources as every other customer. Terracor creates a focused channel experience that presents the right information to the right partner.
Give partners the right access
Start With the Appropriate Partner Experience
Provide dealers and distributors with secure access configured around their relationship with your business.
- Partner and group-based access
- Appropriate product and catalogue visibility
- Experiences configured by dealer or distributor type
Present the right information
Show the Products, Pricing and Availability That Apply
Give partners access to the commercial and product information relevant to them without forcing them through a generic ecommerce experience.
- Channel-specific products and catalogues
- Dealer pricing and MSRP presentation
- Inventory and warehouse availability
Support the relationship
Make Ordering and Ongoing Engagement Easier
Help partners place orders and access the promotions, information and resources needed to represent your business effectively.
- Connected ordering and reordering
- Promotions and partner resources
- Optional branded channel experiences
The channel experience
One Experience. Three Important Views.
The Dealer & Distributor Experience brings together the information and workflows channel partners commonly need. Each view supports a different part of the relationship while remaining connected to the same Terracor platform and underlying Spire data.
Dealer catalogue
Give Partners a Focused Way to Find and Order Products
Present dealers and distributors with the products, categories and ordering options that apply to their relationship with your business.
Instead of navigating a generic consumer experience, partners can work within a catalogue designed around the way they buy.
Pricing & availability
Present the Pricing and Availability Partners Need
Show the appropriate dealer pricing, MSRP, savings and inventory information so partners can make informed purchasing decisions.
Availability can be connected, synchronized or current based on the configured integration rather than presented through a generic one-size-fits-all experience.
Optional branded experience
Extend the Experience Around the Partner Relationship
Create branded portals and channel experiences that reinforce the relationship between your business and its dealer or distributor network.
Where appropriate, branded microsites can also provide selected partners with an online presence for selling to their own customers.
Core capabilities
A Channel Experience Built Around the Relationship
Partner-specific access
Configure access based on the dealer, distributor, partner group or type of relationship.
Channel catalogues
Present the products and categories appropriate to each channel rather than exposing one generic assortment.
Dealer pricing and MSRP
Show applicable partner pricing, suggested retail pricing and savings where configured.
Inventory visibility
Give partners connected stock and warehouse information to support purchasing decisions.
Ordering and reordering
Provide practical paths for placing new orders and returning to products partners purchase regularly.
Promotions and partner resources
Make relevant promotions, information and channel resources easier for partners to access.
Connected to Spire
Powered by the Same Trusted Business Data
Spire remains the source of truth for the customers, products, pricing, inventory and orders that support the dealer relationship.
Terracor securely connects the relevant information and presents it through an experience designed around each partner’s role. Orders created through the experience follow the configured Terracor and ERP workflow.
Spire ERP
Customers · Products · Pricing · Inventory · Orders
Terracor Commerce Platform
Connected data · Business rules · Partner access · Ordering workflows
Dealer & Distributor Experience
Channel catalogues · Dealer pricing · Inventory · Ordering · Resources
Tailored around your channel strategy
Configured Around How Your Partner Network Operates
Every dealer and distributor network is different. Partners may require different products, pricing, inventory visibility, resources, branding or ordering rules. Terracor uses a proven platform as the foundation and configures the experience around those channel relationships.
The result is not another disconnected dealer system. It is a focused way for partners to work with the same trusted information already supporting the rest of the business.
Related capability
Extend Your Channel With Branded Microsites
Some dealers need more than a buying portal. Terracor’s Affiliates / Branded Microsites Addon can provide selected dealers, brokers or key accounts with their own branded ecommerce presence while remaining connected to the central Terracor platform.
This optional capability helps dealers sell online to their own customers without requiring each partner to build and maintain a separate ecommerce system.
The result
Create a Stronger and More Connected Partner Network
Make it easier for partners to find and order products
Reduce routine pricing and inventory enquiries
Present more consistent information across the channel
Give dealers better tools to represent your business
Support channel growth without adding disconnected systems
One team behind the experience
More Than a Dealer Portal
Terracor brings platform expertise, Spire integration, implementation, hosting and ongoing support together. That means the Dealer & Distributor Experience can continue evolving alongside the business and its channel strategy.
Experience and channel planning
Spire and ecommerce integration
Configuration and implementation
Hosting and infrastructure
Ongoing support
Add-ons and custom development
Give Your Channel Partners a Better Way to Do Business With You
Let’s explore how Terracor can turn the information connected to Spire into a dealer and distributor experience designed around your products, pricing and partner relationships.