Customer Portal Roadmap
We're continuously enhancing the Customer Portal to deliver better usability, flexibility, and value for your business. Here's a preview of what's coming next:
Available Now
Tracking Links
Add direct links from order tracking in the portal to the carrier’s tracking page (UPS/FedEx/Canada Post, etc.).
Gift Cards
Support selling and redeeming digital gift cards in the Customer Portal checkout and customer accounts.
Mobile Views
Optimized layouts for smaller screens and tablets, ensuring the portal is fully accessible and easy to use across all devices.
Example: card-based layouts for simplified navigation
Advanced Order Templates
A rebuild of our Order Templates to provide advanced filtering, sorting & progressive loading for large templates
More Payment Options
Expanding available gateways to include Global, Stripe & Worldline for greater flexibility.
Coming Next
Past Due Notifications
Automatic reminders for outstanding invoices, complete with a direct link to pay via the Customer Portal.
Coming Later
Consolidated Views
Merging open orders, invoices, and web orders into a single, unified view for better visibility and streamlined management.
Cancel Order Request
Allow customers to request cancellation of an entire order (for eligible statuses like "Open"), or request cancellation of specific items/quantities.
Under Consideration
Loyalty & Rewards (Later this year!)
A future feature to support customer rewards and loyalty programs, helping you build stronger client relationships.
Have a Feature Request?
We value your input! If you have ideas for new features or improvements, we'd love to hear from you.
Submit a Feature Request